Returns and Exchanges

Returns and Exchanges

If for any reason you are not entirely satisfied with your recent JohnAtencio.com order, we will gladly accept returns and/or exchanges of merchandise within 15 days from date of delivery. Merchandise must be in original saleable condition and accompanied by a sales receipt. Return items must not be altered. Altered products are non-refundable. You may also return your order in any John Atencio boutique store. Please call a customer service specialist to find the location nearest you.

All returns will be credited to the original form of payment. Your account will be credited for the original amount paid for the merchandise upon processing the returned item(s). An email notification will be sent to you upon completion of the return.